Loading Cart...
Welcome to the oliva.clothing website Terms and Conditions. We advise you read through them carefully before using the site. By placing an order with us, you are agreeing to all of the Terms and Conditions mentioned, which may be updated by us from time to time without your notification.
We aim to protect your privacy and personal information. Our privacy policy, which specifies how we will use your information, can be read at Privacy Policy.
Please refer to our Cookies Policy.
Any misuse of this site is deemed a criminal offence. By using this site, you are agreeing to not: commit or encourage a criminal offence; transmit or distribute a virus, Trojan, worm; post malicious content; hack into any aspect of this site; corrupt data. We reserve the right to report any activity that breaches this provision to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any unforeseen circumstances such as the loss or damage caused by a circulated denial-of-service attack, viruses or other technological harmful material that may infect your computer, computer programs or data.
The intellectual property rights in this site and its content (this includes design, copy, logos, graphics, software and any other material) remains the property of Oliva and is protected by copyright laws. You may not use any content for business related or commercial enterprise purposes. The storage, printing and display of content for personal use are acceptable.
Disclaimer
Third party trademarks and images of third party products and services on this site are in no way associated, linked or endorsed by Oliva and you should not make assumptions based on the affiliation.
You are subject to the following terms and conditions when placing an order on this site. All orders are subject to availability and confirmation of the order price.
We reserve the right to refuse an order, which may result from the following:
We will not be held responsible for delays in delivery times due to postal delays or unforeseen circumstances. Dispatch times may also vary in correspondence to availability and any guarantees or representation times. For more information, please read our Delivery & Returns Policy.
You will receive an acknowledgement email to confirm you have placed an order. This email will only be an acknowledgement and will not constitute as acceptance of your order. A contract between us will be formed as soon as we send you a confirmation email of your goods being dispatched.
Although we try to ensure that all descriptions, details and prices on this site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you and give you the option of reconfirming your order at the correct price or cancelling it. Prices are also subject to change without notice.
We always try our utmost in accurately displaying the colours and details of our products on this site. While we do make every effort to ensure all sizes and measurements are as accurate as possible, the sizes indicated are approximations based on today's standardized clothing sizes.
The site states we sell vintage and second hand items including vintage designer brands. Thus the goods have been previously worn, unless stated otherwise. We do not acquire our products directly from the original supplier or manufacturer hence cannot guarantee the origin of all items nor be held accountable for it. Our experienced graders will try to do their utmost in investigating the authenticity of our vintage designer goods so you can shop in confidence.
We offer returns on any item (excluding hosiery, underwear and pierced jewellery) you are not completely happy with for a refund, within 14 days of receiving them.
We reserve the right to refuse returns if it fails to meet the following criteria:
Unfortunately, we cannot refund the cost of postage (this includes the original delivery cost and return postage). If you wish to request reimbursement for postage due to an incorrectly advertised, damaged or faulty item just get in touch with us and we will reimburse your postage costs. Please be aware that the maximum amount we can refund you is the standard Royal Mail recorded delivery cost. We also cannot refund the excess cost of parcels returned to us via courier or next day delivery.
For more information, please read our Delivery & Returns Policy.
By submitting your personal information you agree to receive emails from Oliva containing offers and developments that we think may interest you. You will be given the opportunity to unsubscribe at each point of email contact.
Discount Codes;
To redeem your Discount Code you must enter the code prior to completing your payment at oliva.clothing.
Oliva reserves the right to cancel or amend the promotion and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter's control. Any changes to the promotion will be notified to entrants as soon as possible.
We allow linking to our site, as long as it is done in a fair and legal manner and does not jeopardise our reputation or take advantage of it. You may not imply any association, approval or endorsement on our behalf when none exists.
You agree to indemnify, defend and hold harmless Oliva, it's officers, employees, agents and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this site or your breach of the Terms and Conditions.
Oliva reserves the right in its absolute discretion at any time and without notice to change, remove or vary the services and/or pages of this site.
If any part of the Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms and Conditions will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
Oliva is a trading name of Oliva Clothing Ltd.
Oliva Clothing Ltd is a registered company in England and Wales whose registration number is 14186457 and registered office address is Unit 13 Freeland Park Wareham Road, Lytchett Matravers, Poole, Dorset, England, BH16 6FA.
These terms and conditions are to be construed in accordance with the laws of England and Wales and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.
